Privacy Policy

Effective Date: 01/01/2024

At One Step for All Loans (OSAL), safeguarding your personal information and maintaining your trust is our top priority. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including our website, mobile application, and any other platforms we operate.

1. Information We Collect

Personal Information: Name, address, phone number, email address, date of birth, and identification details (e.g., PAN, Aadhaar).
Financial Information: Bank account details, income data, credit scores, and other financial records required for loan applications.
Technical Information: IP addresses, browser type, device information, and usage data when you access our digital platforms.
Communication Data: Any feedback, queries, or interactions you have with our customer service team.

2. How We Use Your Information

To process loan applications and facilitate services with our banking partners.
To verify your identity and eligibility for financial products.
To communicate updates, offers, and other relevant information.
To improve our services, user experience, and security.
To comply with legal obligations and regulatory requirements.

3. Information Sharing

With Banking Partners: To facilitate loan approvals and related services.
With Third-Party Service Providers: For data verification, payment processing, or technical support.
For Legal Compliance: If required by law, court orders, or regulatory authorities.
With Your Consent: When you explicitly authorize us to share your data.

We ensure that all third parties adhere to strict confidentiality and data protection standards.

4. Data Protection

Encryption of sensitive information.
Regular security audits and system updates.
Restricted access to personal data based on a need-to-know basis.

Despite our best efforts, no system can guarantee complete security. We encourage users to take precautions, such as safeguarding their login credentials.

5. Your Rights

Access: Request access to the personal information we hold about you.
Correction: Update or correct inaccuracies in your personal data.
Deletion: Request the deletion of your personal data, subject to regulatory and operational constraints.
Opt-Out: Unsubscribe from promotional communications.

To exercise these rights, contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted with an updated effective date. Continued use of our services signifies your acceptance of the updated policy.

8. Contact Us

Email: info@onestepforallloans.com
Phone: +91 90355 98151
Address: No. 3062,/2657/170/1, 1st Floor, J.C. Circle K.R. Road, Opp. HDFC Bank, Hosakote, Bengaluru Rural, Karnataka, India-562114